Contact Us

We’d love to hear from you! Whether you have questions about your order, need help picking the perfect size, or just want to say hi — our friendly team is here to help make your shopping experience easy and joyful.

24/7 Support

Got a question at midnight or early morning? No problem! Our support team is available 24/7 to assist you with orders, returns, or product queries.

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Visit Our Office

Want to meet us in person or check out our workspace? We’re always happy to connect!

Get in Touch with Us!

Offers available both online and in-store, unless mentioned otherwise. Discounts apply while stocks last—limited quantities on select items.

Get in Touch with Us

Phone Number

+918448298789, +918587898789

Store Location

Shop No.1, 101R New Colony, Gurugram 122001

Email Address

thekidsshoppee@gmail.com

Frequently Asked Question

Have a question? We’ve gathered some of the most common ones to help make
your shopping experience easy and enjoyable.

Our collections are thoughtfully made for newborns, toddlers, and children up to 12 years of age. You can browse our products by age range or size to easily find the perfect fit.
Whether it's for playtime or parties, we have styles for every little milestone.

We offer multiple secure payment options for your convenience.
You can pay using Credit/Debit Cards, UPI, Wallets, or Net Banking.
Cash on Delivery (COD) is also available in select areas.

We aim to ship all orders within 1–2 business days after confirmation.
Once shipped, delivery typically takes 3–7 working days, based on your location and courier availability.
You’ll get a tracking link via email or SMS to follow your order in real time.
During festive seasons or sales, delivery may take a little longer, but we’ll keep you updated every step of the way.

We offer a simple 7-day return or exchange policy for unused items in original condition.
Just reach out to us with your order details, and we’ll guide you through the process.
Please check our Returns & Exchange page for more information.

You can modify or cancel your order within a few hours of placing it, as long as it hasn’t been shipped yet.
Just contact our support team as soon as possible, and we’ll do our best to help.

We sincerely apologize for any inconvenience.
Please contact us within 48 hours of delivery with a photo of the item received, and we’ll arrange for a quick resolution — either a replacement or refund.

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Shop No.1, 101R New Colony,

Gurugram 122001